Contact Us

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Prepaid

Customer service
1.888.294.6804 8AM-7PM ET (Mon - Sat) 8AM-5PM ET (Sun)

Business

Business contacts 1.800.465.4054 8AM-9PM ET (Mon-Fri)

Mailing Address

Payment address
PO Box 408 Newark, NJ 07101-0408 Change billing zipcode
Website issues
Verizon Wireless Internet Operations One Verizon Way Basking Ridge, NJ 07920
Bankruptcy
Verizon Wireless Bankruptcy Administration 500 Technology Drive Suite 550 Weldon Spring, MO 63304

Accessibility

National Accessibility 1.888.262.1999 8AM-5PM ET (Mon - Fri)

Our COVID response

Mobile Response For your Wireless and devices.
Home Response For your internet, TV and phone services.